For any questions or concerns about our Environmental & Social Policy, please reach out to us at: [email protected] or by sending a mail to the following address: PT Generasi Bangsa Indonesia Maju, Jl. K.H. Wahid Hasyim No.10D, Jakarta 10240, Indonesia. We'll ensure a timely response and take appropriate actions after carefully assessing your query or concern.

Where the question or concern relates to us, the interested or affected person(s) are first encouraged to discuss the matter directly with the relevant stakeholder(s). In cases where the question or concern was not addressed sufficiently, interested parties may submit their query to us in writing, providing the following information:

a. Name and contact information of the sender;

b. Description of the concern and any supporting documentation;

c. Date of the incident or action giving rise to the complaint (if applicable);

d. Specific remedy sought (if applicable); and

e. Any other information as deemed appropriate by the sender.

There are no fees involved in submitting a question or concern through this process. Interested or affected parties can raise queries or concerns without any fear of retaliation. We take confidentiality very seriously. All submissions will be handled with the utmost care to protect your privacy. You may request that your identity and any personal information remain confidential, and we will not disclose your details any other party without your explicit consent.